Process Improvement and Lean Quality

There must be a close relationship between a Lean effort and Quality in the way the total business is Managed and Controlled. This workshop is the fourth in the six-part series on Lean Thinking. The teachings of some of the most famous Gurus will be illustrated and exemplified to assure the attendees that Lean Thinking embraces all of the concepts of Total Quality Management. Juran, Deming and Crosby all have their unique ways of placing high demands on all Business Functions.
This segment of the program will provide an in-depth look at some of the proven problem solving processes to enable students with some of the tools for implementation.

What you will achieve;

• An overview of Management practices of modern quality control and the different approaches to optimizing Quality
  A review of Total Quality Management principles, including the relationship between Lean and (JIT) Just in Time
  A view of the economics of both internal and external quality and the management of long-term quality and reliability
  A hands-on tutorial of the tools that are used to make processes free of defects in your organization
  An understanding of how teams can solve problems when using a well structured problem solving process

What you will learn;

• The seven basic quality Tools – these tools will enable you to quickly gather data and use it in a common sense way to solve problems
  Metrics – we will address topics such as statistic process control and the basics of six sigma
  Cost of Quality – exercises that will illustrate how the cost of quality calculation points to the high priority issues in the organization
  The appropriate Team Structure – that includes workers, facilitators and support people
  Poka-Yoke – discover a method of defect prevention that relies heavily on a good design of the process or product to prevent the opportunity to introduce error
  The Compatibility of JIT/TQM – the goal for JIT, one piece flow has uses as both a prerequisite and a by-product.